IMPORTANT NOTICE to INTERNATIONAL CUSTOMERS:
TopLinePet is located in California in the USA.
Currently, only Canada is set up for International shipping. All other International shipping is not set up @ this time.
When an order is placed, I will email you back via PayPal money request with the shipping quote.
If you do not hear from me w/in 24 hrs, please check your junk/ spam folder.
Please feel free to contact me with any questions/ concerns.
I ship via USPS. Shipping time varies depending on location, it usually takes about 2-5 business days in the U.S. & 6-10 days for Canada. For other International orders, please allow up to 2-3 weeks for delivery. I will ship anywhere in the world where USPS delivers.
USPS has raised prices on Jan 2016. Usually to other foreign countries other than Canada, shipping for One Madan pin brush is $13.75. Two Madan brushes will be $22.75. Package over 2 lbs $33.75, over 3 lbs $50.75 & over 4 lbs is $64.70. You can always contact me if you would like to know the shipping price for your order.
CANADA orders will be invoiced separately for packages over 2 lbs.
TopLinePet is not responsible for lost or damaged International packages. Buyer is responsible for obtaining Insurance & tracking if available.
Shipping Estimate for U.S. & Canada orders: can be calculated by inserting your zip code on the PayPal page of your cart.
Shipping Notification & Tracking: Once your order has been shipped, you will receive an email notifying you of the shipment and tracking number of your package. You may use this tracking number when you want to find status and estimated delivery time of your package at www.usps.com
Undeliverable packages due to inaccurate information provided by you will incur additional shipping charges for the item to be reshipped to you. We are not held responsible for customer typographical errors or wrong address. So please double check your shipping address w/PayPal if you have moved residence.
CALIFORNIA Residents will be charged 7.75% tax.
Returns/ Exchanges are accepted w/in 14 days of purchase on unused items only. Please email me beforehand to make arrangements. Shipping charges cannot be refunded & buyer is responsible for all other shipping charges.
TopLinePet strives to offer the manufacturer's lowest advertised price allowable.
I am offering 10% off to my special loyal customers as a way of saying Thank you!.
PayPal does not support coupon codes, so I need to give the discount as a refund.
International Orders do not qualify.
There are 4 ways to get your discount:
1. Please answer the 1 question survey during checkout & I will refund the discount.
2. Write in the space provided during PayPal checkout: note for merchant: 10% & I will refund the discount.
3. Please reply w/your order confirmation email & mention the 10% discount & I will refund the discount.
4. Please visit our Facebook page ( http://www.facebook.com/home.php#!/pages/TopLinePetcom/135822013105655)
LIKE us & do any of the above to receive your 10% discount.
Currently, there are several places that offer 10% discount for TopLinePet.com
1. Web search, survey answer: Web search
2. Referrals, survey answer: Referral
3. Yorkietalk (YT10 also accepted in notes for seller section) & other online dog forums. Survey answer is: Online Forum
4. Facebook & Maltese Obsession (MO10 also accepted in notes for seller section), survey answer: FB/ MO
5. The Global Yorkshire Terrier Magazine. Survey answer: Global YT Mag
Thank you & Happy Shopping!
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